faq

All Your Questions Answered


How long does it take to get my order?

Your order will arrive between 1-3 business days after verifying your order by phone.

Why do I need to have my order verified by calling after I order?

This is a security measure for your protection. We must get in direct contact with you in order to verify that you indeed were the one who made the order. This is done in order to protect you from unwanted credit card charges.

Do you share my contact information with anyone?

NO, we do not share your contact information with any outside parties.

Do you offer delivery on Saturdays?

Yes, The Express Mail option allows for delivery on Saturdays. Priority Mail does not. If it is Friday, and you want to see your order the next day, please select the Express Mail option.

Do you notify me when I can reorder?

Yes, this is the only email you will receive from us besides order update information.

What is the difference between Priority Mail and Express Mail?

Express Mail is our fastest option, your order will normally be delivered within one day and will deliver on Saturday if needed. Priority Mail takes 2-3 days to deliver and does not deliver on Saturdays.

How do you ship orders ?

Nearly All packages are delivered by USPS. A minority of orders may be delivered through other smaller carriers.

How much are your shipping charges?

We charge a standard $19.95 for Priority Mail and $39.95 for Express Mail for all orders within the 48 continental U.S. states.

Where do I call if I have a problem?

All methods off contact are listed on our contact page.

What payment methods do you accept?

We accept Visa and MasterCard.

Where do your products come from?

Allproducts come from within the United States from U.S> Licensed Pharmacies.

Do I need a prescription to order?

Yes. However, we have a staff of doctors who are ready to write prescriptions based on information that you give.

Can I speak to a doctor about my prescription and/or order?

Certainly. Please contact Customer Service to be put in contact with the appropriate doctor regarding your problems.

Can I place more than one order per household?

NO. Unfortunately, due to abuse by some individuals we are not allowed to ship more than one order per address/credit card number. If you are caught attempting to circumvent this control put in place, you will be blocked and unable to place any further orders with us.

What is the reorder time limit?

Reorder times vary depending on the ordered product and quantity. Please contact Customer Service to find out more.

What states do you ship to?

Important! Due to state law, we are not allowed to ship to certain states. If your desired product is listed in your state of residence below, we cannot deliver your order. Please also be advised that order delays of up to seven days for Tramadol (will be back down to 3 days soon), after verifying your order, are uncommon but possible.

Fioricet
Arizona, Arkansas, Iowa, Kentucky, Missouri, West Virginia, Nevada

Tramadol
Tramadol: Arizona, Illinois, Kentucky, New York, North Dakota, Ohio, Oklahoma, West Virginia, Wyoming, Nevada

Tizanidine
Arizona, Arkansas, Iowa, Kentucky, Missouri, West Virginia, Nevada

Cyclobenzaprine
Arizona, Arkansas, Iowa, Kentucky, Missouri, West Virginia, Nevada

Methocarbamol
Arizona, Arkansas, Iowa, Kentucky, Missouri, West Virginia, Nevada

Why can't you ship to my state?

Due to the variety of states laws that are different in many states, we cannot shio to some states. We must obey these laws in order to stay in accordance with the law.